Derby Sales & Information Centre

PLEASE NOTE: The Sales & Information Centre is currently closed & will re-open at its temporary home, 19 Chapel Street, on Tuesday 12 November. 

Visit the Derby Sales and Information Centre for all your tourism needs. Located in the heart of Derby, our friendly and knowledgeable staff are ready to assist you with information, maps, brochures, and recommendations to make the most of your visit. Whether you're looking for attractions, accommodations, dining options, or local events, our centre is a one-stop hub for all your tourism queries. Plan your trip with ease and gain valuable insights from our experts who are passionate about showcasing the best of Derby. Drop by the Derby Sales and Information Centre and let us help you create memorable experiences in this vibrant city.

Contact Details

Address:
Derby Sales & Information Centre, 19 Chapel Street, Derby, DE1 3GU

Telephone:
01332 255800

E-mail:
tourism@derby.gov.uk

Opening Times

Monday - Friday 9am - 4.30pm
Saturday - 10am - 2pm (phone line only)
Sunday - Closed

How we can help

The Derby Sales & Information Centre is the combined Tourist Information, Derby LIVE Box Office and Derby Active enquiry team.

Located at the Guildhall Theatre, it is the ideal place to start your visit to Derby. The team can provide information for a range of events and attractions to help make the most out of your stay in the region.

Services the team can help with include:

  • Advice on what to see and do in Derby. There is a wide selection of attraction leaflets for the city and further afield in Derbyshire
  • Information on events that are happening throughout your stay
  • Book tickets for Derby LIVE performances at Derby Arena and Derby Cathedral. Tickets are also available for a range of other performances, events and festivals across the county
  • Find out more about the history of Derby by booking a tour including an Historic Derby Guided Tour or Derby Riverboat Trip.
  • Information about gym, swim, classes and memberships for a range of leisure centres in Derby
  • Help you explore the Peak District with a wide range of maps and walking books available to purchase.
  • A selection of Derby gifts designed by independent local designers, Royal Crown Derby china and Blue John
  • Also available to purchase are Derby souvenirs including books, magnets, postcards and ranges on Derby sheep and Union Jack.

Derbyshire Wayfarer tickets

Our team also sell Derbyshire Wayfarer tickets allowing for unlimited travel across the city and county by rail and bus. 

Ticket prices:

  • £15.40 for an adult
  • £7.70 for a senior citizen (aged 60 or over), a child under 16 or a holder of a Gold Card or other English National Concessionary Travel Scheme (ENCTS) pass
  • £27.70 for a group of up to 2 adults and up to 3 children

Please note, tickets must be purchased in person and are not refundable.