Website Accessibility Statement

Discover Derby and Derby City Council are committed to providing accessible websites for their visitors, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the website visitderby.co.uk

AbilityNet has advice on making your device easier to use if you have a disability.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the exemptions listed below.  

Non-accessible content

Content that is not within the scope of the accessibility regulations

The regulations allow for the following exemptions:

• Third party content that’s under someone else’s control if the Council did not pay for it or develop it in-house - for example, social media ‘like’ buttons or content feeds.
• Pre-recorded audio and video published before 23 September 2020
• Live audio and video
• Heritage collections like scanned manuscripts
• Maps - but the Council will need to provide essential information in an accessible format like an address
• PDFs or other documents published before 23 September 2018 - unless users need them to use a service.
• PDFs or other documents supplied by third parties.

Third Party Compliance Exemptions on the Visit Derby website:

• HTML form control has no accessible name.
  Exempt for third-party content as this is delivered as part of a form add-on within the Content Management System in use.

Compliance Exempt Files (pre September 2018)

• Colliers Derby, Derbyshire & Peak District Tourism Baseline Report (Oct 2013) 4,054.49 KB
• Colliers Stage 2 Report: Derbyshire Recommendations (Jan 2014) 1,428.51 KB
• D2N2 Accommodation Strategy - Report of Key Findings (June 2017) 831.84 KB
• Destination Brand Toolkit 4,991.14 KB
• Visitor Economy Review and investment Study (May 2014) 1,561.81 KB

What we are doing to improve accessibility

We use PowerMapper OnDemand Suite to regularly audit our website for broken links and to report on any accessibility issues. 

We will look to replace non-compliant third-party integrations where possible.

Preparation of this accessibility statement

This statement was prepared on 15th May 2023. It was last reviewed on 6th October 2025.

This website was last tested internally on 6th October 2025. All pages on the website at the time of testing are included in our tests.

An external test was also carried out by the Government Digital Service on 22nd April and 13th August 2025.  The issues raised were fully resolved.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille then please get in touch.

If you wish to report any compliance failures not listed here, please email accessibility@binaryfold4.com 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).