Manage Your Communication Preferences

Manage the different communications you receive from us.

Across our different services you can choose to receive a variety of communications from us various ways. Find out how to control and update these below.

We're committed to protecting your personal data (see our Privacy Policy). We will always contact you about any important changes to the services. We also process your data for certain legitimate business interests in order to provide you with the best experiences and most relevant information about our activities. These include using information we have about you and your relationship with us to inform you about similar services. 

Emails

Please be aware that if you unsubscribe (by clicking the unsubscribe link in one of our emails) that this means we'll stop sending you any emails across all services (Derby LIVE, Derby Active, Derby Parks, Derby Libraries and Visit Derby). If you only want to stop receiving emails about one or more particular services follow the guidance below.

Derby LIVE

We can send you information by email, mail and occasionally by phone. You can also choose to receive specific information, for example about children's events. Log in to your account or call 01332 255800 to check or update your preferences.

Derby Active - sport and leisure

We can send you information by email and occasionally mail and phone. To check or update your preferences call us on 01332 641234. 

We also send monthly Derby Active and Derby Arena email newsletters - you can sign up using the form in the footer of this page, or manage your preferences or unsubscribe through the links in the emails we send you.

Livewell

We can send you information by email and occasionally by mail and phone. To check or update your preferences call us on 01332 641254 or email livewell@derby.gov.uk.

We also send bi-monthly Livewell email newsletters - you can sign up by emailing livewell@derby.gov.uk, or manage your preferences or unsubscribe through the links in the emails we send you.

Derby Parks

We send a bi-monthly Derby Parks email newsletter - you can sign up using the form in the footer of this page, or manage your preferences or unsubscribe through the links in the emails we send you.

Our Golf team send information by email and phone, to check or update your preferences call us on 01332 550616. 

Derby Libraries

We'll only send you information to do with your membership (unless you subscribe to our email newsletter - see below)  - to check the contact details we hold for you on the library system, call us on 01332 641701.

We send a quarterly Derby Libraries email newsletter - you can sign up using the form in the footer of this page, or manage your preferences or unsubscribe through the links in the emails we send you.

Visit Derby

We send a bi-monthly Visit Derby email newsletter - you can sign up using the form in the footer of this page, or manage your preferences or unsubscribe through the links in the emails we send you.