Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Derby City Council's Tourism Team's relationship with you in relation to this website.

The term Derby City Council's Tourism Team or 'us' or 'we' refers to the owner of the website whose registered office is Derby Tourist Information Centre, Market Place, Cathedral Quarter, Derby DE1 3AH. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change
without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be
liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are
acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Derby City Council's Tourism Team's prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Accommodation establishments

From October 2011 Derby City Council's Tourism Team will be accepting advertising from non-accredited accommodation businesses in the area - this relates to advertising on the www.visitderby.co.uk website and any relevant city publications.

This is in response to the fact that we know there are a significant number of good quality providers out there who have not historically chosen not to go through the national inspection/grading process, and have therefore not been able to advertise with us. We realise that without the formal framework being compulsory, this will now become a bit of a grey area, as we do not have the ability or desire to 'inspect' ourselves. We do however reserve the right to refuse or remove advertising if there are proven grounds for complaint, based on the quality of products and services provided or on health and safety issues relating to the advertiser. Our guides and website will have prominent disclaimers as we cannot be held liable for the quality of any businesses, regardless of whether it's inspected or not.